putting the FAN in evangelism – spreading your messages by daring to share what you are a FAN of
An earlier post – this CEO’s tip is always helpful about the value of purposeful ‘bitching’
Don’t you love the colourful expressions of some colourful business leaders?
QUIT BITCHIN’ AND START FIXIN’!
This is a favourite saying of one CEO I enjoyed helping. He owned the company – so he could afford to have his own colourful style.
When his managers would complain to him about the behaviour of certain workers – he’d “encourage” them to get solving the problem rather than taking too much time complaining about it (after they’d already raised the problem).
He’d listen to a complaint – ONCE. After that, it was QUIT BITCHIN’ AND START FIXIN’
It was great for me as a trainer because I’d often get called in to help with a solution.
For example, workers were getting distracted from all sorts of behaviour from other workers.
They worked in an open-plan office where sounds and smells would distract others.
I’d get managers (and others) to “vent” all their…
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