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WTF! Be careful of abbreviations in your business writing and e-mails

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What do you think when you see WTF?

When I help organisations improve their business writing – I warn about the dangers of abbreviations.

word nerd CU

I share a real-life example of a writer who e-mailed a client with the message:

I resent the F Up. You must resign.

What the writer meant to say was:

I re-sent the Follow-up. You must re-sign.

I encourage writers to use the hyphen with re prefixes  (re-sign, re-send, re-cover) AND to avoid the abbreviation F UP!

Often in the quest for speed in business communication we use abbreviations – but abbreviations can be misunderstood.

Sometimes “more mature” workers try to sound modern by using abbreviations.

One smart young person in a recent session shared how a person kept using the expression WTF.

To them WTF meant Where’s The File!

This reminds me of the Modern Family joke – where “cool dad” Phil tries to get…

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This entry was posted on January 20, 2016 by in Uncategorized.
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